Support

We usually reply within 1–2 business days.

Contact us

Email support@budgetchef.app with any questions, bug reports, or feedback. Include the email address on your Budget Chef account so we can look things up faster.

Frequently asked questions

How do I manage or cancel my subscription?

Subscriptions are billed through Apple. Open the App Store app → tap your profile picture → Subscriptions, or go to apps.apple.com/account/subscriptions. Cancelling stops future renewals; you keep access until the end of your current billing period. Refunds are handled by Apple at reportaproblem.apple.com.

I subscribed but the app still shows the paywall

Tap Restore Purchases on the paywall screen. Make sure you're signed in to the same Apple ID that made the purchase. If it still doesn't unlock, email us and we'll sort it out.

How do I delete my account?

In the app, go to Profile Settings → Delete Account. This permanently removes your account and all associated data (profile, meals, grocery lists, pantry, nutrition logs). Deletion cannot be undone. Remember to also cancel your subscription in your Apple ID settings — deleting your account does not cancel Apple billing.

A generated meal or nutrition estimate looks wrong

Meals and nutrition values are AI-generated estimates. Always verify ingredients, allergens, and cooking instructions before use. If something looks consistently off, email us a screenshot — it helps us improve.

How do I reset my password?

On the sign-in screen, tap Forgot password? and follow the email instructions. If you signed up with Sign in with Apple, your login is managed by your Apple ID.